Support
How can we help?
Answers about tracking, Focus, Body, Mind, Wita AI and your subscription. Can't find yours? Write to us at the bottom of the page.
Getting started
What is WITA?
WITA is an automatic life tracker for iPhone. It quietly records where your time goes, sorts it into categories like Home, Work and Active, and turns it into a live ring for today, rings for every day of your week, and goals.
It also shows how long your phone took today (Focus), measures your energy with a 60 second camera scan (Body), keeps track of how your days felt (Mind), and answers questions about all of it (Wita AI). There are no timers to start and nothing to log.
How does WITA know where I am and what I'm doing?
WITA works quietly in the background and recognizes the places you spend time at and when you're on the move. It all happens privately on your iPhone. You never need to check in or press anything.
Why does WITA ask for "Always" location access?
WITA's whole job is to track your day in the background, even when the app is closed. With "While Using the App", it could only see the minutes you spend looking at it.
It won't drain your battery: WITA typically uses under 1% a day. You can change the setting anytime in Settings › Privacy & Security › Location Services › WITA.
Which permissions does WITA need?
- Location, Always: needed. This is how WITA sees your day.
- Motion & Fitness: needed for accurate tracking.
- Screen Time: optional, powers the Focus tab.
- Camera: optional, used only during a Body scan you start yourself.
- Apple Health: optional, for steps and Apple Watch heart readings.
- Notifications: optional, for your Wrapped Week and gentle reminders.
Everything except Location can be skipped. The app keeps working with the rest.
How long until I see my data?
Tracking starts as soon as you grant permissions, and your first hours appear the same day. During the first day you'll see a calibrating badge while WITA learns your places. Over the first week the picture gets noticeably sharper, so give it a few days before judging it.
Do I have to do anything every day?
No, that's the point. Open the app whenever you're curious. The only habit worth having is a quick look in the evening to fix anything WITA got wrong, which also makes it smarter about your places.
Which languages is WITA available in?
English and Japanese. WITA follows your iPhone's language setting.
Tracking
What are the categories?
- Home: time at the place you live
- Work: your workplace, or your school if you study
- Active: walks, runs, workouts, the gym
- Out: restaurants, friends, shops, errands, life outside
- Transit: getting from one place to another
- Sleep: based on the sleep schedule you set
How does WITA know when I sleep?
Sleep follows the sleep schedule you choose during setup. If your routine changes, update it in the app and your ring follows.
WITA put my time in the wrong category. How do I fix it?
Open the day, tap the block that's wrong and choose the right category. WITA learns from every correction, so the same mistake shouldn't happen twice. A few corrections in the first week is normal. After that it should rarely need your help.
I work from home. How does that work?
You decide how your time counts. Leave it all as Home, or correct your working blocks to Work and WITA follows your lead. Many remote workers keep mornings as Work and evenings as Home at the same address.
Will WITA drain my battery?
No. WITA typically uses under 1% of your battery a day, and most people can't tell it's running.
Does WITA track me if my phone is off or left at home?
No. WITA only knows what your iPhone knows. If the phone is off, out of battery, or sitting on the kitchen table while you're out, that time shows as a gap or as time where the phone was. You can correct any block afterwards.
Why is there a gap in my day?
Gaps appear when your iPhone had nothing reliable to report. Common causes: the phone was off or out of battery, Airplane Mode was on, Low Power Mode limited background activity, or WITA was swiped away in the app switcher.
WITA shows gaps honestly instead of guessing, and you can fill them in yourself.
Does Low Power Mode affect tracking?
It can. Low Power Mode tells iOS to reduce background activity for every app, so days spent in it may be less detailed. It can also delay Screen Time numbers in Focus. Normal mode gives the best results.
Does WITA work abroad and offline?
Yes, everywhere, and tracking doesn't need an internet connection. New cities mean new places, so expect a few corrections in your first days somewhere new. Only Wita AI needs a connection.
How accurate is it?
Very good, not perfect. A short stop can be missed, or a place can need a new category. That's why every block is easy to correct, and why WITA learns from each correction. Treat it as an honest picture of your time, not a courtroom record.
Today and Trends
What does the ring on Today show?
Your day so far. Each colored part of the ring is time in one category, and it grows as you live. The center shows where you are right now and how long you've been there, with I'm tracking when everything is working.
The small ring at the top right is the same weekday last week, so you can compare at a glance.
What does "vs usual" mean on the cards?
Each category card shows your time today, and how it compares with your usual day. The comparison gets more meaningful once WITA has a couple of weeks of your life to learn from.
What can I see in Trends?
Your week, month and year. In Week you get one ring per day, a Week in Review that tells you what led the week, and your week in numbers. Tap any day to open its timeline. Further down you'll find your goals and Futures.
How do goals and medals work?
Set a goal for any category, for example more time Active or less time at Work. WITA tracks it automatically, with nothing to tick off. Every goal you complete earns a medal for your collection.
What is Futures?
A look at where your current habits lead, one year and ten years out, based on how you actually live. Change a category to see a different future, and turn it into a goal if you like what you see.
What is Wrapped Week?
Every Sunday afternoon, WITA turns your week into a short set of cards: the highs, the habits and the surprises, ready to share. Turn on notifications so you don't miss it.
How do I add the WITA widget?
- Touch and hold an empty area of your Home Screen until the apps jiggle.
- Tap Edit in the top left, then Add Widget.
- Search for WITA, pick a size and tap Add Widget.
Focus
What is Focus?
Focus shows how much time your iPhone took today, which apps took it, and how today compares with your usual day. When you want that time back, start a Focus session: the time you win back fills up, your streak grows, and finished sessions earn cores you can reveal and collect.
Why does Focus need Screen Time access? Can WITA see what I do in apps?
Focus uses Apple's Screen Time permission, which you approve once with Face ID or your passcode. WITA only sees how much time your apps take. It can't read your messages, see what you do inside apps, or see your browsing.
You can turn it off anytime in Settings › Screen Time, under apps with Screen Time access.
How does a Focus session work?
Pick a length with the − and + buttons, tap Start Focus, and put your phone down. When the session ends, the time is added to the time you won back today, and your streak counts the day.
Focus shows no numbers, or they look late
- Check that Screen Time is on in Settings › Screen Time, and that WITA still has access.
- Screen Time data can arrive with a short delay. Close Focus and open it again after a minute.
- Very low battery or Low Power Mode can slow Screen Time reports down. Charging usually fixes it.
Body
How does the energy scan work?
Tap Measure now, rest a fingertip gently on the rear camera and stay still for 60 seconds. You get your heart rate, HRV, breathing, stress and your daily Energy score.
Nothing from the camera is saved or uploaded.
What does the Accuracy meter mean?
It shows how well WITA knows your normal. The more you scan, the more it fills, which is why you may see calibrating at the start. A scan a day for the first few days gets you there fastest.
My scan won't finish or the reading looks off
- Cover the camera completely with the pad of your finger, without pressing hard.
- Stay still and quiet for the full 60 seconds, ideally sitting down.
- Cold fingers give weak signals. Warm your hands first.
- A thick case can get in the way. Try without it.
- Make sure WITA has Camera access in Settings › WITA.
Do I need an Apple Watch?
No. The camera scan works on its own. If you do have an Apple Watch, turn on Use Apple Watch in Body to import your heart readings from Apple Health automatically. Connecting Apple Health also brings in your steps.
Is Body a medical device?
No. Body readings are wellness estimates, not medical measurements, and they can be affected by movement, light, temperature and how your finger covers the camera. Don't use WITA to diagnose or monitor any condition. If you're worried about your heart or health, talk to a doctor.
Mind
What is Mind?
Mind keeps track of how your days felt. Log your mood with a single tap, or let WITA fill it in for you. Over time your month fills with color, and patterns you never noticed start to show.
The mood WITA chose is wrong. Can I change it?
Yes. Tap the day in your Mind calendar and pick how it really felt. Your answer always wins.
Wita AI
What is Wita AI?
The assistant inside WITA. Tap the glowing orb on any screen and ask anything about your time in plain words. It answers from your real numbers, a little witty, and never flattering.
What can I ask it?
- "How much did I work this week compared to last week?"
- "How many times did I go to the gym this month?"
- "Am I spending more time out lately?"
- "How was my energy this week?"
Does Wita AI see my locations?
No. Your location history, places and heart readings never leave your iPhone. Details are in our Privacy Policy.
Is Wita AI always right?
Its numbers come from your recorded data, so they're as accurate as your days. The wording is AI-generated and can occasionally misread a question. When in doubt, the screens in the app are the source of truth.
Subscription and billing
How much does WITA cost?
WITA has a weekly and a yearly plan. The exact price in your currency is always shown on the subscription screen and in the App Store before you pay. The yearly plan works out much cheaper per week.
Is there a free trial? Will I be charged after it?
Yes, new users can try WITA for free. The trial length is shown on the subscription screen before you start.
When the trial ends, your subscription starts automatically and your Apple ID is charged, unless you cancel at least 24 hours before the end. Full details are in our Terms of Use.
How do I cancel my subscription?
- Open Settings on your iPhone and tap your name at the top.
- Tap Subscriptions, then WITA.
- Tap Cancel Subscription.
Deleting the app does not cancel a subscription. Only the steps above do. You keep access until the end of the period you paid for.
How do refunds work?
All payments go through Apple, so refunds are handled by Apple directly. Request one at reportaproblem.apple.com, signed in with the Apple ID you used to subscribe.
I already pay. Why do I see the subscription screen?
This happens on a new iPhone or after reinstalling. Your subscription belongs to your Apple ID, not the phone. Sign in with the same Apple ID and tap Restore Purchases at the bottom of the subscription screen. If WITA finds an active subscription, it lets you continue without paying again.
Privacy and data
Where is my data stored?
On your iPhone. Your location history, places, timeline and heart readings are stored in the app's private storage on your device, not on our servers. We can't see where you've been, and there is no copy anywhere else.
What leaves my iPhone?
Your location history, places, timeline and heart readings never leave your iPhone. The little that does, like your subscription status, is listed in our Privacy Policy.
Do I need an account?
No. No email, no password, no profile. Your subscription is tied to your Apple ID and your data to your iPhone.
How do I delete my data?
Delete the app. Because everything lives on your iPhone, deleting WITA permanently deletes your history with it. There's nothing left on our side to erase. Remember to also cancel your subscription in Settings if you don't plan to come back.
Troubleshooting
Tracking seems to have stopped. What should I check?
- Location is set to Always in Settings › Privacy & Security › Location Services › WITA, with Precise Location on.
- Motion & Fitness is on for WITA.
- Background App Refresh is on for WITA.
- Low Power Mode is off.
- WITA isn't being swiped away in the app switcher.
If it still misbehaves, restart your iPhone, open WITA once, then write to us.
Will my history move to a new iPhone?
Your history lives on your iPhone, so it moves with it when you set up the new phone from a backup or with Quick Start, the same way your other app data does. Then open WITA and tap Restore Purchases if it asks.
I reinstalled the app and my history is gone
Your history is stored only on your device, so deleting the app deletes it for good. It's a deliberate privacy choice, but it means deletion is final. Your subscription is safe though: tap Restore Purchases and WITA starts recording again right away.
Wita AI isn't answering
Wita AI needs an internet connection, so first check Wi-Fi or mobile data. If you're online and it's still quiet, it's usually a brief hiccup. Try again in a few minutes, and contact us if it continues.
Is WITA on Android or iPad?
WITA is built for iPhone, where tracking works best. There's no Android or iPad version right now.
Try other words, or write to us below. A person will reply.
Still stuck?
Write to us and a person will get back to you, usually within 1 to 2 business days.
Email hello@wita.lifeTip: include your iPhone model and iOS version. For billing, Apple handles payments and refunds.